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Note-ED Team

If you're experiencing a problem with Note-ED, please fill out and submit the bug report form. You may find a work-around in the list of known problems.

If you have a suggestion or a request for enhancement, please use our suggestion form instead.

Bug Report Form

When you submit your bug report, it will be entered into our database for tracking purposes. After an initial assessment, the problem will be assigned to an appropriate developer. Periodically we will post notices regarding bugs reported by our customers in the Known Problems section of this page, and tips or workarounds on the FAQ page.

Please be as specific as possible when describing the problem.

  1. Select the faulty component
    Note-Taker Student
  2. What version of the software are you using?
    (Find this by using Help, About)

  3. What operating system are you using?
    If other:

  4. Please enter a brief description of the problem:

    (example: "Notetaker doesn't respond to up-arrow")

  5. If the problem is reproducible, please list the steps required to cause it, leaving a blank line between steps:

    (example: "1. Create a new file. 2. Insert some text ...")

    If the problem is not reproducible (only happened once, or occasionally for no apparent reason), please describe the circumstances in which it occurred and the symptoms observed:

    (note: it is much harder for us to fix non-reproducible bugs)

  6. If the problem causes any error messages to appear, please write down the exact text displayed and enter it here:

  7. Please provide us with the following information in case we need to contact you for more information, such as if we have trouble reproducing the problem you describe:

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NoteEd Known Problems


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Last modified: Thursday November 09, 2006.